Our client is a leading firm of solicitors with offices across South Devon. With 26 partners and over 140 staff we offer an extensive legal service to businesses and individuals both locally and nationally.
In this role, you will be providing first line technical support, dealing with helpdesk tickets and troubleshooting issues. You will also assist with the roll out of new hardware and software, provide end user IT training and other tasks to help ensure the firm’s IT systems run smoothly.
Previous experience in an IT Support role would be desirable, preferably in the legal sector.
The work of the IT Team is fast paced and often time sensitive so you will need to be able to prioritise your tasks and work efficiently and with accuracy at all times. You will also be methodical and be able to identify and troubleshoot problems.
Communication skills are key to this role and it’s important you will be able to speak to people on a level they will understand to help them with IT problems.
You will ideally have at least one qualification in IT at A Level (or equiv.) or higher such as:
- A Level IT or Computing
- BTEC Level 3 Diploma in IT, Computing or Technical Support
- BTEC HND or HNC Diploma in IT/Computing
- Degree level or higher
And some experience with any of the following:
- Microsoft Active Directory and Group Policy
- Microsoft Windows 10
- Microsoft Office 365
- Windows Server 2012/2016/2019
- Microsoft Exchange Online
- Microsoft Skype for Business/Teams
Please get in touch if you would like more information on this role or send us your CV below in complete confidence and we will get back to you.
Legal Southwest will never, without exception, send out your CV without your prior knowledge or consent so please be assured that we treat every application with the utmost confidentiality.